Terms of Service

Agreement

These Terms of Service ("Terms") govern your access to and use of the BillJean website at billjean.com and the BillJean applications ("Apps") distributed through CRM marketplaces (together, the "Service"). By installing, accessing or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf, and "you" refers to that organization.

If you do not agree to these Terms, do not install or use the Service.

The Service

The Apps let authorized users of a CRM platform view and manage billing information, such as transactions, invoices and payments, held in connected services like Stripe and QuickBooks. Features vary by App and may change over time. We may add, modify or discontinue features, and we will give reasonable notice of material reductions in functionality where practicable.

Accounts and marketplaces

• You must have a valid account with the relevant CRM and with each service you connect, and you are responsible for complying with their terms.
• Where an App is obtained through a third-party marketplace, the marketplace's terms may also apply to the transaction. If they conflict with these Terms on matters between you and BillJean, these Terms control to the extent permitted.
• You are responsible for the users you authorize, for configuring their permissions, and for keeping credentials secure. Tell us promptly at hello@billjean.com about any unauthorized use.

Third-party services

The Service depends on services we do not control, including CRM platforms, Stripe, Intuit QuickBooks and marketplace operators. We are not responsible for their availability, accuracy, changes to their APIs, or their acts or omissions. Actions you take through the Apps, such as creating, sending, voiding or refunding invoices or payments, are carried out in those services at your direction, and you are responsible for confirming them.

Your data

As between you and BillJean, you retain all rights to the data you or your connected services make available through the Service ("Customer Data"). You grant us a limited license to host, process, transmit and display Customer Data only as needed to provide, secure and support the Service. Our Privacy Policy describes how we handle Customer Data.

You represent that you have the rights and have given any notices and obtained any consents needed for us to process Customer Data as described in these Terms.

Acceptable use

You agree not to:

• use the Service in violation of any law, or in connection with fraud, money laundering or unauthorized charges;
• access data you are not authorized to access, or circumvent permissions or security measures;
• reverse engineer, decompile or attempt to extract source code, except where the law expressly permits it;
• interfere with or overload the Service or the APIs of connected services;
• resell, sublicense or provide the Service to third parties except as permitted by us;
• use the Service to build a competing product.

Fees

Some Apps or features may be offered for a fee. Pricing, billing frequency and trial terms will be shown in the relevant marketplace listing or order. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and billed in advance. Where billing is handled by a marketplace, its payment terms apply. We may change pricing with at least 30 days' notice, effective at your next renewal.

Intellectual property

BillJean and its licensors own all rights in the Service, including software, designs and trademarks. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes during your subscription. If you send us feedback or suggestions, we may use them without obligation to you.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, BILLJEAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA RETRIEVED FROM CONNECTED SERVICES WILL BE ACCURATE OR COMPLETE.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BILLJEAN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE. BILLJEAN'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Indemnification

You will defend and indemnify BillJean against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms or applicable law, or your use of connected services, and you will pay resulting damages and reasonable costs.

Term and termination

These Terms apply while you use the Service. You may stop using the Service at any time by uninstalling the App. We may suspend or terminate access if you materially breach these Terms, if required by law, or if a connected platform requires it. After termination, your right to use the Service ends, and we will handle Customer Data as described in the Privacy Policy. Sections that by their nature should survive termination will survive.

Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in Los Angeles County, California, have exclusive jurisdiction over any dispute arising out of these Terms, and both parties consent to that jurisdiction.

General

We may update these Terms from time to time. Material changes will be indicated by a new "Last updated" date and, where appropriate, notice to Customers. Continued use after changes take effect means you accept them. These Terms are the entire agreement between you and BillJean regarding the Service, unless you have a separate signed agreement with us, which will control. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets.

Contact

Questions about these Terms can be sent to: